Optimising Your Ecommerce Checkout: Key Steps to Reduce Abandonment
You have invested thousands of euros in acquisition campaigns. You have made the user fall in love with your product, add it to their cart and... at the...

You have approved the budget, designed an incredible ad on Meta or Google Ads, and the CTR (click-through rate) is the envy of the industry. But when you open your analytics panel, reality hits: bounce is massive and nobody is buying.
What is happening? The most likely answer is that you are suffering from a "coherence break." In digital marketing, this is what we call a broken promise. The user made a deal with you when they clicked, and if they land on your website and do not find exactly what they expected, they will leave faster than it took them to arrive.
In this post, we are going to look at how to fix that bridge between your ads and your landing pages so you stop wasting money on clicks that are worth nothing.
The short answer: distrust. The human brain makes a judgment about the relevance of a website in less than 3 seconds. If a user searches "running shoes for asphalt," clicks on your ad, and lands on a generic "Sports Footwear" page, their brain detects a mismatch.
That micro-second of doubt is what generates the bounce. The user does not want to browse through your menu or look for the offer you promised; they want it right in front of them. At Boost, we know that most of the time the traffic is not "bad" — what is bad is the landing.
→ In this article we explain the importance of a good value proposition on your website
For a campaign to be profitable, the ad and the landing page need to speak the same language across three distinct levels. Neglecting any one of them will mean the perception remains the same: two things that do not connect. Always remember to review all of them:
This is the first impact. If your ad has a minimalist, modern, and elegant design, but your website looks like it came from a 2015 template with clashing colors, the user feels they have ended up on the wrong site. Colors, typography, and image style should be a mirror of each other. Visual continuity reduces friction and generates immediate confidence.
This is the most common failure. If your ad promises "20% off your first purchase," that headline must appear prominently the moment the landing page loads. Do not make the user hunt for the discount code or figure out whether the offer is still valid. The "Message Match" must be perfect: the key words used in the ad must be the same ones the user receives when they land.
It is not the same for someone searching "information about CRO" as for someone searching "hire CRO consultancy."
If the intent is informational, the landing page should educate.
If the intent is transactional, the landing page should sell.
Sending all your traffic to the Home page is the biggest intent coherence mistake you can make, because the Home tries to speak to everyone and ends up convincing nobody.
Lack of coherence does not just cost you direct sales — it also makes your ads more expensive. Platforms like Google Ads and Meta penalize landing pages that are not relevant to the ad with a low "Quality Score."
Low coherence = Lower relevance = More expensive CPC (Cost per Click).
High coherence = Higher relevance = Lower cost and better positions.
Optimizing coherence is, literally, the fastest way to improve your ROAS without increasing your marketing budget by a single euro. It is also a way to prevent your users from associating you with dishonest digital campaigns. That matters too.
Many traditional consultancies will suggest creating a single landing page for all your campaigns because it is "easier to manage." At Boost, we believe that is a waste of money.
Our methodology is based on specialization. We analyze your campaign structure and ensure that every ad group has its optimized landing experience.
If you have 5 product categories, you need 5 different landing page approaches. While others take months to develop these pages, we use an agile and technical approach to launch, test, and validate them in weeks. Without losing time or sales.
A perfect example of how coherence saves investments is the case of The Excellence Collection. The luxury hotel group needed to maximize their direct bookings, and the key was not buying more ads but optimizing where users landed.
The strategy: We redesigned the landing pages to be coherent with the user's intent. We did not send everyone to the same place; we differentiated experiences depending on whether the user was looking for luxury suites or family stays.
The result: With just 9 strategic optimization and coherence improvement actions in the funnel, we generated more than one million dollars in extra revenue in just 3 months.
The visual and message coherence eliminated traveler doubts, allowing them to move from the ad to the booking smoothly.
→ See the full case study of The Excellence Collection here
Are your ads performing but your website is not keeping up? Do not let a poor landing experience destroy your acquisition investment.
At Boost, we are not a media agency that only looks at the click. We are your conversion partners. We analyze your current advertising strategy and identify the points where coherence breaks down to stop those money leaks immediately.
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