The Excellence Collection

The Excellence Collection

Increased bookings at luxury resort hotels through landing page and form optimization.

CRO

+$1M Revenue generated

Increased bookings at luxury resort hotels through landing page and form optimization.

To increase profits, The Excellence Collection needed more bookings at their luxury resorts without modifying their web traffic investment. That meant only one thing: optimizing their conversion. At Boost we achieved solid, quantifiable results by focusing on their lead capture landing pages.

The challenge

The challenge for Boost was achieving the desired conversion improvement and sales increase without increasing web traffic. In other words, correctly choosing all actions and iterations on The Excellence Collection's website to ensure real impact on their results.

Our solution

We focused on enriching the design and content of landing pages, improving the structure to increase user advancement in the conversion funnel. We also paid special attention to improving forms and headers that were blocking conversion.

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Overall results

+$1M

Revenue generated

9

Actions executed

+$150K/mo

Extra monthly revenue

33%

Success rate

Strategies implemented

Some of the highest-return strategies executed in this project.

Hierarchy and social proof improvements for trust

Action

We implemented a new design where information was organized more visually, showing key data: other customers' reviews and their overall resort rating.

Result

The percentage of users starting the booking process increased by 9.38%, translating to over 30,000 euros in profit.

New design elements to reduce steps

Action

We introduced new elements on landing pages with more room information and images to eliminate unnecessary clicks and increase conversion.

Result

9.5% increase in booking process access, generating over $75,000 extra for The Excellence Collection.

Landing pages adapted to user urgency

Action

We optimized landing pages according to each user type's urgency and decision level, personalizing the browsing experience.

Result

Significant improvement in overall conversion by adapting the message to the user's journey moment.

Conclusions and learnings

  • With just 9 actions, over 1 million dollars in additional revenue was generated.

  • The focus on lead capture landing pages proved the most effective lever for improving conversion.

  • Personalization based on user urgency level was key to maximizing impact.

The Excellence Collection case proves that well-founded, data-driven actions can have extraordinary impact on business results.

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