Customer Experience Optimization (CXO)

At Boost, we know first-hand how important customer experience is to the success of an online business. Our CXO (Customer Experience Optimization) service focuses on empathizing with your users and constantly experimenting to find the optimal strategy that influences their behavior, in a positive way, and translates into increased sales and greater loyalty with your business.

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Advantages and Benefits of CXO
  • Increase conversions by optimizing the user experience.
  • Improve customer loyalty by offering an excellent experience.
  • Differentiate yourself from the competition by offering a unique and memorable experience to your customers.
  • Maximizing customer value over time by better understanding their preferences.

These clients have trusted us with their business

CXO is for you if…

You are experiencing a high customer or “shopping cart” abandonment rate on your website.

You are receiving negative feedback from your customers about the shopping experience, or use of your products/services.

You are finding it difficult to differentiate yourself from the competition and stand out in the market.

You are looking for ways to increase customer loyalty and maximize customer value over time.

You are committed to continuous improvement and innovation in the customer experience.

Do you want to increase sales and customer loyalty?

Schedule a free call with us

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FAQ’S about CXO

Here we answer some of the most frequently asked questions among our customers.
What kind of companies benefit most from CXO?
CXO is highly valuable for businesses of all sizes and industries that want to deliver an exceptional experience and differentiate themselves in the marketplace, to build customer loyalty and increase sales.
How can I measure the success of my CXO strategy?
The success of your CXO strategy can be measured by indicators such as customer retention rate, conversion rates, customer satisfaction and customer lifetime value. Boost will walk you through each step of the process.
What improvements can be made to my website to improve CXO?
Every website is different. Some key improvements include optimizing loading speed, designing an intuitive navigation, improving the checkout process, personalizing content / texts and improving accessibility for all users, among others. At Boost, we will study your case in depth and draw up a customized plan that will meet your needs and help you achieve your goals.